Privacy & Cookie Policy

1. Controller

Braun International B.V., Charlevillehof 14, 5627 DH Eindhoven, Netherlands, is responsible for personal information collected through this website. Privacy questions may be sent to [email protected].

2. Information submitted through enquiries

When you contact the platform, we may receive your name, email address, selected enquiry topic and message. If a separate programme registration process is provided, additional information necessary to administer access and payment may be processed as described at that point.

3. Why information is used

Information may be used to answer enquiries, provide requested platform access, administer programme communications, maintain necessary operational records, troubleshoot technical issues and protect the website against misuse.

4. Data minimisation

The contact form is intended for ordinary educational and website questions. Users should not submit unnecessary sensitive personal information.

5. Technical information

Basic server and security logs may contain information such as request times, browser information, network identifiers and requested pages. This information may be processed for security, reliability and troubleshooting.

6. Cookies and local storage

The core website does not require behavioural advertising or profiling cookies. Essential technical storage may be used where necessary for security, session handling or form functionality. If non-essential analytics are introduced, appropriate notice and controls should be provided where required.

7. Service geography

Braun International B.V. is registered in the Netherlands and CivicLayer Digital serves learners in Canada remotely. Information submitted through the website may therefore be processed in the Netherlands or by technical service providers used to operate the platform.

8. Retention

Enquiry information is kept only for as long as reasonably required to manage communication, maintain necessary records or comply with applicable obligations.

9. Security

Reasonable technical and organisational measures should be used to protect website and enquiry information. No internet transmission or storage method can be represented as completely risk-free.

10. Individual rights and questions

Depending on applicable law and the context of processing, individuals may have rights relating to access, correction, deletion, restriction or objection. Requests can be directed to [email protected].

11. Policy updates

This policy may be updated when website functionality, service providers or legal requirements change. The current version should remain available on this page.